Concierge Service

What is the Concierge Service?

If your plan includes the Concierge Service, the following terms also apply to you, for the full validation of one single product.

The Concierge Service helps you achieve your validation goals faster and more efficiently by offering the services of an expert validation team to support you in:

  • Identifying your potential customers and their needs
  • Finding the market fit of your product
  • Building a community of loyal supporters in the early stage
  • Analyzing the willingness to pay of your potential customers

How much support do I get via the Concierge Service?

The Concierge Service includes the dedicated support of a validation team, including:

  • A Project Manager
  • An Ads Specialist
  • A Conversion Copywriter
  • A Conversion Designer
  • A Business Development Specialist
  • A Community Building Professional

What activities are included in the Concierge Service?

The Concierge Service team works together to deliver the following for your validation:

Product Research

  • Competitor Research
  • Customer Research

Product Page building for your product on the platform

  • Conversion Copywriting for the Product Page
  • Conversion Design of the Product Page

Ad Media Creation for your product

  • Sales Copywriting for ads on Meta (Facebook and Instagram)
  • Visual Design (images and videos) for ads on Meta (Facebook and Instagram)

Media Buying (Advertising)

  • Ads setup and management on Meta (Facebook and Instagram)
  • Ads optimization on Meta (Facebook and Instagram)
  • Advertising directions testing
  • Ads attribution, tracking and reporting
  • Note: The ads budget is covered by the Client

Up to 3 variations of landing page creation and testing

  • Includes the above Research, Product Page building, Ad Media Creation and Media Buying for each variation

Surveying your audience

  • Survey research and strategy
  • Survey creation and setup on
  • Survey response analysis 
  • Product recommendations based on the survey results

Community Launch Setup on the platform

  • Space setup for your product community
  • Community onboarding and activation
  • LIVE event setup so you can present your product to your community
  • Focus Group setup
  • Note: In order to start this, your campaign must meet the minimum Prelaunch Community requirement of 500 subscribers

Final and daily reporting

  • Survey results
  • Targeting groups insights
  • Ads spending and performance results
  • Advertising insights and best performing ad creative selection
  • Concept and price validation results
  • Email leads
  • Interests, Geographic and Demographic insights