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How to Reset Your Password
Updated over a week ago

If you've forgotten your password, you can easily reset it by following these steps. Before proceeding, please ensure that you did not create your account using the Google Single Sign-On (SSO) option. If you did, your account will not have a password, and you will need to log in using the Google SSO function.

Steps to Reset Your Password

  • Click "Forgot Password": During the login process, click on the "Forgot password" link.

  • Input Your Email Address: Enter the email address associated with the account you lost access to.

  • Receive Verification Code: You’ll shortly receive a verification code at the email address you provided.

  • Update Your Password: Proceed with filling in the needed information and update your password.

Please don't share your password with anyone else for privacy reasons.

Need Help?

If you encounter any issues during the password reset process, please contact us at [email protected] or via Live Chat. Make sure to email us from the same email address associated with the account you are trying to access.

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